[Resolved]  ICICI Bank — fraud icici online transaction - sr[protected]

Address:Bangalore, Karnataka

Dear sir,
Fraud online transaction was happened on my icici saving account on 27th october 2017 @ 21.08.

I came to know this through sms and email alert, which states that "dear customer, purchase of inr 10, 808.80 has been made on debit card linked to acct xxxx on 27-oct-17. Info: vin*g2s.com."

Immediately i called to icici customer service and block by debit card and internet banking. (Service request: sr[protected]

I am surprised and worried without my knowledge how the amount is debited on my saving account at least it should have asked otp.

I am worried how i will get back my hard earned money and how this issue will not arise in future. And i feel the security of the icici banking to be improved.

I request icici bank to return my money as soon as possible.

Thanks and regards,
Santhosh kumar v
[protected]
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Nov 28, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
ICICI Bank Customer Care's response
Dear Customer(SanthoshKumar333),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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