[Resolved] ICICI Bank — Fraud in my account

arvind_k1972

Address:

Mumbai City, Maharashtra, 400708

Dear Sir, I would like to inform you that there was an online fraud of Rs. 711000/- in my account at ICICI Bank. I have already complaint about it to the bank and running behind them everyday but so far could not receive any positive response. The FIR has been also filed at Rabale police station and duly informed to Cyber Cell Navi Mumbai. Now bank is trying to bypass the responsibility and saying that they have no any responsibility. If require I can also share the email received from the bank. So I am looking for your help to resolve my issue and get money back to my account. Please advise what more I can do in order to get my money back to my account. Best Regards Arvind Kumar

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Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Kumar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a31ibn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team