[Resolved]  ICICI Bank — fraud of rs.50, 000 cash withdrawn from my account without my consent

Address:Flat No.28, Radhanagari society,, old dighi road, bhosari,, Pune, Maharashtra, 411039

My account has been hacked and rs.50, 000 have been withdrawn cash from some non-icici atm in rs. 10, 000 in multiples of 5 times, i have not done this transaction as i am at home with my card and i dont understand hows that is possible.
I have called the customer care and raised a complaint sr[protected] and i will be filing an fir with the nearest police station and also the name of the are where the cash is withdrwan given to me by mazhar (Customer care agent) is bardhaman which is west bengal. I have never been out of maharashtra uptill now so howz it possible i am withdrawing money from west bengal so as this is a big fraud and i will take it to rbi and cyber crime.
I want help here as amount of rs.50, 000 has been debited and fraud and this is a serious crime as its my own hard money.

Regards,
Vijayanand kamble
[protected]
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Dec 27, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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