ICICI Bank — Fraud transaction atm withdrawal

Address:Ghaziabad, Uttar Pradesh, 201014

Hello,

This is regarding complaint against fraud atm transaction on my saving account.

I received sms from icici bank as "account debited of rs 50000 on dated 12.07.2017 at 11:39 pm". I am shocked to see this sms and instantly i make call to customer care icici bank and mentioned the complete details.
During telecommunication with customer care executive, i came to know that transaction has been done from "niti bagh, delhi" icici atm machine.

During this transaction i was at my home (Ghaziabad - up.)
I was holding my debit card with myself but still this fraud transaction has happened.

I am waiting for investigations and looking forward for recovery of my amount rs 50000 from icici bank.

Thank you.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information