[Resolved] ICICI Bank — fraud transaction complaint

Aumburi Anil Kumar

from Hyderabad, Telangana

Address:

8-4-380/1/33, ERRAGADDA, PREMNAGAR, Hyderabad, Telangana, 500018

Hi all,

My name is anilkumar. Today (04/10/2019) i have not done any kind of transactions by using my icici bank credit card. When i was checked in imobile app i realised today 3 transactions was made with my card.

I'm shocked. I don't know who has done this transactions. These transactions are made at msw noor the fations.

I'm not going to pay single rupee for this fraud transactions and please look into it fast and let me know who's this culprit. I tried to contact customer care but numbers r not reachable.

Thanks and regards,
Anilkumar.

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Oct 5, 2019

Complaint marked as Resolved

I called to Icici customer care through imobile app. Hi officers, I apologise for the drafted complaint regarding fraudulent transactions. I just now called to customer care once again and MS. Vibha clarified my all queries she said these are not fraudulent transactions this is just monthly emi's amount that I'm paying every month. The amount which is reflected in the name of MSN fashions that is few months ago I made transaction of some 35k before converted in emi. Every month I get emi amount statement without any name but I dont know why this time I got emi amount with previous transaction name from where I have done this. I hope u understand my concern... As no one is answering properly from customer care I have complained in consumer forum online please ignore it. Thanks again, Anilkumar.

ICICI Bank customer support has been notified about the posted complaint.