[Resolved] ICICI Bank — fraud transaction in icici, no customer services provided | |||||
I have been using icici credit card number [protected]. Maintaining a good service with bank, but one hour back i received two fraud transaction on my card. I called customer care, first they put me on hold for 15 min then they block the card and ask me to wait to transfer the call to fraud department and then putting the call on hold for 10 min and finally disconnected. Was this information helpful? | |||||
Oct 9, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 ICICI Bank Customer Care's response Dear Ranjanofm, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Lost trust on it !!!
Two fraudulent transactions were made from.my card ..
However the bank upon multiple mails and follow up and visit to bank has been ignorant about this matter and are not responsive .
I am in a thought that ICICI bank is no more safe.
Neither are they taking any measures regarding fraud not are responsive to customers .
All I am concerned is I want my money back .
Here are the details .
Transaction 1 :
Amount :100242.99
Merchandise id: MIN *B*H
Date :
Transaction 2 :
Amount :10660.01
Merchandise id: MIN*HAIR 4 JOY
Date : 27th July 2017
I have raised a case, ( SR[protected]
Awaiting for a refund ASAP !!!