[Resolved]  ICICI Bank — Fraud transaction in my icici account

Address:Bangalore, Karnataka, 560017
Website:www.icicibank.com/online-safe-banking/report-fraud.page

Hi,

My account is getting debited to "jai hanuman" repeatedly. I had logged complained once before, the complaint id:0003uaajph546h8k and called the customer care too.

In customer care, they suggested me to change the debit card to stop it. As per suggestion i changed the debit card.

But the issue is still on. My account is getting debited again and again. Please do investigate and block all the transaction with that account.

Following are couple of statement details:
11/08/2015 11/08/2015 - ips/jai hanuma/[protected]/0 500 0
20/08/2015 20/08/2015 - vps/jai hanuman/[protected]/0 500 0
30/11/2015 30/11/2015 - ips/jai hanuma/[protected]/0 500 0
27/04/2016 27/04/2016 - vps/jai hanuman/[protected]/0 500 0
20/07/2016 20/07/2016 - vps/jai hanuman/[protected]/0 500 0
11/09/2014 11/09/2014 - mps/jai hanuman/[protected]/0 500 0
16/10/2014 16/10/2014 - mps/jai hanuman/[protected]/0 500 0
22/10/2014 22/10/2014 - dt:16/10/14 jai hanuman servic 14.04 0
02/12/2014 02/12/2014 - mps/jai hanuman/[protected]/0 500 0
06/01/2015 06/01/2015 - mps/jai hanuman/[protected]/0 500 0
09/02/2015 09/02/2015 - mps/jai hanuman/[protected]/0 500 0
18/02/2015 18/02/2015 - mps/jai hanuman/[protected]/0 500 0
26/02/2015 26/02/2015 - dt:18/02/15 jai hanuman servic 14.04 0
07/04/2015 07/04/2015 - mps/jai hanuman/[protected]/0 500 0
22/04/2015 22/04/2015 - dt:07/04/15 jai hanuman servic 14.04 0

I have tried reaching icici customer care throw phone. But, every time i call, they are telling system is down and not able to get the details.

I have even logged a fraud complaint in icici bank website. But i did not get any update not even an authentication mail.

Please help me. I can share the details once i get reply.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3e2nl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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