[Resolved] ICICI Bank — fraud transaction made from debit card

Ashwinivprabhu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560050

This is to inform you that a fraudulent transaction was made from my debit card on 27th july. Please note no otp. Or pin details was shared.
Both the transaction. Was made on the same day from 2 merchandise as stated below.

Transaction 1 :
Amount :100242.99
Merchandise id: min *b*h
Date :

Transaction 2 :
Amount :10660.01
Merchandise id: min*hair 4 joy
Date : 27th july 2017

However the bank is taking no action o this even after repeatative follow up and calls.

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Oct 15, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4g7qu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team