[Resolved]  ICICI Bank — Fraud transaction - mr. Pankaj (Icici bank executive)

Address:560016

Dear sir,

I got a call from icici customer call[protected] pankaj) at 12.15pm today. 15 days back someone misused my credit card & transaction made of rs.19500. So we are return back to you the amount in your account. So you want to confirm your debit card & credit card number (16 digit). So i given the number after it debited rs.12000 from debit card & rs.14000 from credit card.

Someone tracing my account. He told me the exact balance amount in my account & credit card.

Please do the needful.

Kindly hold the transaction and give the contact number with ip address.

Kindly take the action to that executive (Mr. Pankaj). As of now he debited rs.37000 in my cards.
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Dec 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3oc55) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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