[Resolved] ICICI Bank — fraud transaction through paytm upi transfer

agarwalneha68

from Agra, Uttar Pradesh

Address:

Amroha

We are medical distributor as got call from a person said want to purchase sanitizer for army team in bijnor, he send a code on whatsapp for payment of sanitizer but when we scanned the code then amount deducted from our account instead of receiving the payment. He shared his id and adhar also.

Please help as we lost our 20000 and rbi assure to return that money if we complaint within 3 days. This happen on monday morning.

Please help.

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Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team