ICICI Bank — Fraud with my credit card

Address:ICICI Bank, Sector-17, Kurukshetra

I am a victim of online fraud where the bank personal asked me my credit card number to provide me loan.
I was in need of the same so I had just provided my credit card number without any other details but still I don't know how but a sum of Rs. 27, 075/- (Twenty Seven Thousand Seventy Five) was deducted from my credit card without any knowledge or sms for confirmation on 14th March 2020.
When my bank statement came then only I knew that I was a victim. in my bank statement it shows some online purchase and I am sure with some effort the bank can get hold of the culprits..
I have requested many time to the bank and customer service but nothing happens.
My credit card bill is getting high with evry delay and I want a quick response with help of this..
Thank you..
Umakanta Das
[protected]
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2020
ICICI Bank Customer Care's response
Dear Umadass Kant,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Aug 19, 2020
Updated by Umadass Kant
I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

I have called customer service a lot of time and nothing has ever been mentioned about this..

My patience is wearing out.

Please solve my issue ASAP..
Complaint comments 

Comments

I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

I have called customer service a lot of time and nothing has ever been mentioned about this..

My patience is wearing out.

Please solve my issue ASAP..

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