[Resolved]  ICICI Bank — Fraud with my ICICI Bank credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 110088
Website:n.a.

Today I received a call from NOIDA stating the person speaking from ICICI credit card office, and he provided me the address of his office as 2nd floor, Sector 65 Noida. I was to believe the person, as he provided me my credit card no. my name, my address and my DOB. Later on he mentioned that there is refund of Rs.7500/- of some old case and same is to be credited to my credit card account and for the same, he wanted me to provide PIN code, which I did. Immediately later he again called me and asked for OTP no., as by that time he was able to get some amount of Rs.2500/- debited to my credit card. Anyway, I refused to provide the detail of OTP and asked him bank never ask for such information. My surprise was how these people get the full information of the person holding credit/debit card, whereas I have never shared this information with any one. My maximum use of the card is for Petrol and Diesel only. I blocked my card immediately thereafter.
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Oct 5, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gu53) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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