[Resolved]  ICICI Bank — Fraudulent Charges

Address:Chennai, Tamil Nadu, 603103

I'm getting charged Rs. 17.25 every quarter for minor accounts[protected] and[protected] without my approval.

What are these charges for and why it is getting charged without my permission? I never subscribed for these services when opening the account nor have I received any such Value Addition SMS for both minor accounts till date. This is really frustrating and seems like as if banks are indulged in some fraudulent activities. The bank representatives simply asked us to sign the forms at various places and filled up the forms by themselves. I never given permission for any paid SMS facility.

I would like all such charges to be refunded since account opening and need immediate explanation.
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Dec 29, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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