[Resolved]  ICICI Bank — Fraudulent credit card transactions

Dear
Mr vinay balse,
I have attached full documentary evidence regarding the fraud which was enforce on me. Stating why i was not "in control" of my phone. And how i was hacked plz do a through investigation before coming to a conclusion. I have send it as an attachment for safety purpose. I have reported the incidence at national cyber crimes acknowledgement no no.[protected].
Please don't charge me for a fraud case of which i had "no control" and was remotely controlled by the hacker so your notion of i using my otp and two step authentication doesn't hold i have send you the software name too plz download and see how the user loses control of the phone.
I once again reiterate that i had no control of the phone or i didn't auntenticate the transaction or payment. Please see the document i have send and conduct a fair investigation and you will know that i speak no nonsense i have been cheated and duped so please correct your investigation on evidentiary basis of documents i have given you.

Your faithfully,
Sandip ghosh