[Resolved] ICICI Bank — fraudulent done by icici

saurabhh7

from Mumbai, Maharashtra

Address:

Jodhpur, Rajasthan, 342001

Am therese. 826.00 rupees has been deducted from my account as dp chgs till sep-19) on 26-nov.-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.

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Dec 28, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01bn6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

svukkum

ICICI is charged me Rs.753 without any notice and even the account has no activity from 1 year.
They are charging lot of other charges Rs.2700 etc along with it.. and may be they are related to the account.

-Sudhakar

ICICI Bank Customer Care's response, Nov 27, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a01bn6_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

[email protected]

from Mumbai, Maharashtra

I don't want these service plz refund my money. Plz deactivate 1899 one assist service . I don't need these service these can be done by a mistake so plz deactivate it and refund my amount as soon as possible

ICICI Bank Customer Care's response, Nov 27, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a01bn6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Siri prakki

from Angamali, Kerala

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Could you please assist me regarding this. Please find the attachment regarding the same.

ICICI Bank Customer Care's response, Nov 27, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a01bn6_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team