[Resolved]  ICICI Bank — Fraudulent online transaction through my Credit Card on 8/9/2014

Address:

Ahmedabad, Gujarat

Sir, A fraudulent online transaction through my Credit Card No.[protected] took place on 08/09/2014 for Rs.15, 313.17 which I am not at all aware. The same come to my noticed when I received Sept.26, 2014 statement. Immediately I called upon Customer Care Cell and registered a complainant vide their Complainant No. SR[protected]. Against that complaint I received a letter Ref.No.112414/757929C dt. November 26, 2014 asking me to submit CDF form alongwith credit card photo copy & passport photocopy self attested. Accordingly I submitted all the relevant papers to my nearest ICICI bank at Naranpura/Ankur Branch at Ahmedabad. Later on I received another reminder Ref.No.112414/759801C dt.Dec.08, 2014 asking me to provide last page of Passport photocopy. Immediately the same has been submitted in the above mentioned branch. To all my surprise I received a statement showing disputed amount with interest. I therefore request you to look into the matter and settle the issue at the earliest. Thanks