[Resolved]  ICICI Bank — fraudulent transaction dp charge

Dear sir /mam,

I am holding a saving account in your bank for the past 1 years. I wish to bring to your notice that an amount of rs 806 has been debited from my account on 02/04/2018 not executed by me. The fraudulent debited by rs 806 consolidated dp charges while i don’t have demat account and i am not using demat account and i was never login for demat account than why you are deducted my money.

The transaction came to light when i was traveling outside my room and it suddenly deducted without given any information.

My account details are:

Name:- madhurendra kumar

Account no:[protected]

Type of account:-saving account

You check my account’s balance status which reflects the transaction number and other details of the fraudulent transaction.

I request you to take up this matter urgently to help me recovery my money.

Yours sincerely customer,

Madhurendra kumar
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May 7, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
ICICI Bank Customer Care's response
Dear Madhurendra Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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