ICICI Bank — fraudulent transaction on my credit card

Address:Bangalore Urban, Karnataka, 560105
Website:ICICI Bank Credit Card

Dear team,

This morning, 18th october 2017 at 8:02 am, i received a sms alert from icici bank stating tranx of inr 10, 405.23 is made at banggood.com and while i was talking to icici customer care i received another sms at 8:09 am for usd 1.11 made at topaz hotel.

While on call with icici agent, i was advised to block the card and raise a dispute. The dispute number is sr[protected]. They informed me that i do not have to make the payment towards the dispute till this is solved. I was also informed that the fraudster might have hacked into the banks account and have got the credit card details.

Please help and advise.

Regards,
Binu mathew
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information