[Resolved]  ICICI Bank — fraudulent transaction on my current account with icici bank

Address:600100

Hi,

There was an invalid transaction on my account for amount 1899 about 3.25 pm today. This is insane.

Info on the transaction message was : iin*i-debit*s

I have emailed icici bank and they are saying wait for 24-48 hours which is ridiculous. How can a person wait for 2 days in state where the account is kind of compromised

Get in touch with me asap and help me get my money back.
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Mar 2, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a050u5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jan 04, 2020
Updated by KAVITHA kannan
Hi team,

I do not understand the email format you are asking me to send
Jan 04, 2020
Updated by KAVITHA kannan
help me the complete email address for me to draft a complaint email
Jan 04, 2020
Updated by KAVITHA kannan
i have emailed to [protected]@icicibank.com
Jan 04, 2020
Updated by KAVITHA kannan
let me know if i need to do anything else
Verified Support
Jan 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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I tried to give MTNL bill on 25 /12/19 and 27/12/19 but could not get the response of the bank. please help
ICICI Bank Customer Care's response, Jan 3, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a050u5_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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