[Resolved]  ICICI Bank — fraudulent transactions by icici

Address:410222

I had made recharge for jio through upi but the money was diverted to one of your upi account instead of recharge.
Please refund the money.
Also, take against this account as i see they have been active since long.
This seriously not done, how can a national bank be so venerable. As a national bank, you should verify you customer well. Also, this fraud has been going on for sometime and there have been multiple reports, why didn't you guys take actions?
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Mar 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
ICICI Bank Customer Care's response
Dear Customer, (leoshubho)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r50o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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