[Resolved]  ICICI Bank — fraudulent withdrawals by atm card of rs. 50, 115/- from saving bank account no.[protected] on 21st august 2018

I am holding a saving account in your bank for tentatively past 13 years. I wish to bring this to your notice that fraudulently an amount of rs. 50, 115/- (Rupees fifty thousand one hundred fifteen only), was debited from my account on august 21, 2018 tentatively @ 3.20 a. M., not executed by me.
The transactions came to light when i received sms notification for five withdrawal transactions in a tune of rs. 10, 023/- (Rupees ten thousand and twenty three only) each i. E., a total in sum of rs. 50, 115/- (Rupees fifty thousand one hundred fifteen only), from my account.
It came to my utter shock and surprise as the concerned debit card for the abovementioned account number was in my safe possession and yet these transactions were made. I believe that someone has cloned my debit card and made these transactions fraudulently.
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information