[Resolved] ICICI Bank — freeze my account and atm card

Sharma ruby

from Delhi, Delhi

Address:

Thane, Maharashtra, 401107

Sir i am account holder of bank, my account has frozen and new atm card given by icici bank employee to other person without my knowledge they... That person using my account and withdraw my cash when i ask about that... Employee was saying when fraud customer came in branch at that time we were not on desk i and employee said i don’t know who gave atm card, even they don’t have singn and documents of fraud pereson i’m suffering and i have depressed plz some other person my account plz solve my problem i’m under depression

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Nov 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

ICICI Bank Customer Care's response Dear Sharma ruby,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (861901) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team