[Resolved] ICICI Bank — freezed the a/c

poo446

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 410501

I’m holding the icici salary a/c in icici bank. Pune branch. On 31st i received my salary and was not able to withdraw because the bank say they have freezed the a/c and will only release the payment when i pay 172000 in liew of personal loan payment.
When i called up to the customer care they said i have taken personal lone on 2006 the amount was 30, 000. That why the freezed me account. They freezed me 96000 rupess and they need more 76000. I never take any loan on this amount.
Request you please help what should i do.

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Jul 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

ICICI Bank Customer Care's response Dear Poo446,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54mcu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team