ICICI Bank — Freezing of account[protected]

This is to bring to your attention that my ICICI savings account[protected] has been freeze, Since August'20 without any informing me. and the account is still freeze .
The problem is now that I am not able to with draw amount from it. Actually 3rd party by mistake has deposited money of Rs 25000/- in it and now demanding to get it back. but due to freezing of account I am not able too withdraw amount .

Kindly unfreeze my account.

Regarding this I ve visited to Urban Estate Phase II branch, Jalandhar, they provided me a email ID of cyber-Mum

After regular follow ups on email they revert me that case been closed from their end but my account is still freeze

and attachment is copy of the email.