ICICI Bank — Getting calls from icici bank recovery department

Suraj_UD

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400086

Hi there, recently i have been getting abusive, harsh calls from icici recovery department. The thing was my sister had taken a loan 3 years ago and i had nothing to do with that, lateron she stopped paying loan and she is no more in contact with me. But now a days recovery agents are visiting my home, calling me, my wife, calling in my wife's office and abusing her to give my sisters number. I have informed them i am no longer in touch with her due to some family issue. But they don't believe me, and now it's getting too much they started calling my in laws and asking for my sisters number. It's getting too much why do they have to abuse, insult me when i haven't taken the loan... Would need help getting rid of them.

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ICICI Bank customer support has been notified about the posted complaint.

Sep 29, 2016

Updated by Suraj_UD Hi there, I have send mail twice on that email id but still no response. And top of that today I got a call from Icici and that guy was shouting as if I have taken the money from your bank. They called my wife by brother in law as well, as well as they called in my Wife's office as well and was abusing and was using foul language... the numbers that we recieve calls today are. [protected] (Ramesh) This guy was asking me if this is the sanskar I have received from my parents as he was thinking I was lying. This same person called on my wife's no as well as was claiming that we are hiding them.
2nd is [protected]. This guy called my brother in law.
3rd [protected] this person called on my wife's office number and was using foul language.

Would like to know how can Icici people talk like that, what right do these guys have, I haven't taken any money from them, so why these guys are harassing me and my family members. Would request to take strict action against these guys and would like to know what actions has been taken.
I also have a call recording of the person who called me today.. if needed can post that here as well.

Thanks and Regards
Suraj Udasin

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ajdl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team