[Resolved] ICICI Bank — getting fake/ fraudulent calls | |||
Dear sir/ madam, This is deval laxmikant my savings account no is[protected]. Today, i got two fake calls from no[protected] and [protected]. They claims that they are from icici customr service department and want to guide for safety measure to icici debit or credit cards. Once they build up communication, they ask card details I request you to investigate and help to stop such fraud call making companies Was this information helpful? | |||
May 29, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 ICICI Bank Customer Care's response Dear Deval Laxmikant, We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
I have recently opened an account with ICICI. However I am facing the issue of not receiving OTP for any transaction or OTP for any other service. I called up the bank helpline number and they told me that they are sending the OTP it must be a network problem .It cannot be a network problem since I receive all other messages on the same number.
ICICI Bank Customer Care's response, Apr 26, 2018
Verified Support
Dear Nivedita Dogra,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a510kl_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a510kl_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We have made a note of your concern. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team