[Resolved] ICICI Bank — gift card payment not received

[Resolved] ICICI Bank — gift card payment not received

R Rachna_Y from Gurgaon, Haryana

Hi, i submitted online request for a icici gift card and the money was also deducted from my account on 28th feb 2018 but that request was automatically cancelled and no reason was supplied for the same. It's been more than a month and the money deducted hasn't been received back in my account. There customer care is pathetic. Can i get any number to escalate the issue? Was this information helpful? No (0) Yes (0)
May 14, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 ICICI Bank Customer Care's response Dear Rachna_Y, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4wr42) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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