ICICI Bank — given wrong information about personal loan

Address:

Pune, Maharashtra, 411041

My name is sweety ohal. I applied for personal loan in icici bank branch ( narhe pune ) pin code 411041,
I visit in bank for personal loan, there was one lady, don't know name. I said her I want to apply for personal loan in need 2.5lakh amount, I said her all my MONTHLY and annual income, she said that you are eligible for this amount so I submitted my all needed documents with self attached. Then after 2day verification team verified my all necessary information : my current address, my job said etc. Then after 2 day I called that lady, she said I don't about your loan status. And there is no guaranty for approval.

Because your income is less .

If my not eligible for this then first why she said that I'm eligible for personal loan. Even I match my whole criteria its perfectly fine with icici eligibility, even my salary account is in icici . Then also my loan is decline.

Then i ask her for my application number she said me she don't know. She don't have any documents or Application number..

What nonsense, waste of time, plz traine your employee .

Requesting to people plz don't apply loan in icici. Unnecessary they are rejecting customer loans..

Belive me& stay away from each people's.