[Resolved]  ICICI Bank — GRID on my Debit Card was disabled

The GRID Behind my Debit card was disabled when I tried to fund my Zerodha Account. I tried calling the customer service Toll free number from registerd Mobile. But this service tells me my card is active and can use. However when I try to use it it gives me the same error. "The grid on your card is disabled please call 24 hour Customer service to enable it" . I wrote to customer service about my problem they simply sent a message to call Customer service Toll free number from my registered phone so I alreday did this everyday for the last one week. My problem is not solved..
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Jun 5, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a051zx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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