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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 124

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S
SwetaRawat
May 1, 2022
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My account is debited with INR 826 without any prior notice or any mail/message communication.

I would like to know the reason behind this debit or else please provide the same amount back to my icici account.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04vzk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Amit7424
    from Agra, Uttar Pradesh
    May 1, 2022
    Resolved
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    Resolved

    Address: Agra

    Myself Amit kumar singh, I have been with icici bank since 2021. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
    Account Detail:
    ICICI Bank
    Account no.:[protected]
    Name.: Amit kumar Singh
    IFSC .: ICIC0000808
    Branch .: Kamla Nagar Agra UP
    Jun 7, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 02, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      K
      Khushboo Agarwal83
      from Lucknow, Uttar Pradesh
      May 1, 2022
      Resolved
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      Address: Lucknow, Uttar Pradesh

      I have never ever activated or login to my Demat Account. Than too my account has been debited with INR 826 Rupees on 28-04-22 as DMC DP CHGS. I have not received any deduction message on my registered mobile number. How can the amount can be deducted with out any deduction message. It is fraud. And that too when I have never activated the Demat account. I need my money back immediately.
      Jun 2, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 02, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04we5) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        venkat vj
        May 1, 2022
        Resolved
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        Address: Ranipet

        An amount deducted from my bank account named undermentioned
        Vishal services
        Account Number[protected]
        Ifsc - ICIC0006143

        Rs 525 has been deducted from my account on[[protected]] against NACH_AD_RTN_CHRG~Of Bnk BFL~02APR22~20a

        Let me know why you charging this amount from my account. What this is charge for?

        Please note - This salary account
        .
        Kindly refund my money otherwise i will file a compliant in consumer forum.
        Thanks & regards
        Venkatesan
        Jun 4, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 02, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          V
          venkat vj
          May 1, 2022
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          Address: Ranipet

          Myself Venkatesan Baskaran, I have been with ICICI Bank since 2018. This Year 2022 761/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still these charges are applied and debited from my account on 30 April 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
          Jun 5, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 02, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04vzs) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            H
            Himkuldeep
            May 1, 2022
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            I was deducted excess toll when I made to and fro trip at below details
            Paid Rs 70.0 toll for RJ14LC8174 at Jaipur on 30 Apr 2022, 05:48 PM. TxnId:[protected].

            Paid Rs 70.0 toll for RJ14LC8174 at Jaipur on 30 Apr 2022, 11:15 PM. TxnId:[protected].
            Pls refund my excess toll
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w18) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Devaraja kn
              May 1, 2022
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              Address: 46, Kanamangala, Belatur, Bengaluru, Karnataka 560067, India
              Website: Icici

              Last 1 months to continue deduct my bank balance
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w10) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Ramakrishna9090
                from Hyderabad, Telangana
                May 1, 2022
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                Unauthorized amount deducted under NACH_AD_RTN_CHRG~TPSLSI

                Every time some amount getting deducted from my account. Below are the transaction details:

                07/04/2022-NACH_AD_RTN_CHRG~TPSLSIP~29OCT21~2438af3~[protected] Rs 0.02
                04/04/2022 -CMS/[protected]/ADTPSLSIPG__[protected] - Rs 1000
                02/05/2022 - NACH_AD_RTN_CHRG~TPSLSIP~10JAN22~4a09dc7 - Rs 521.71

                I want get this cancelled & return my money back to my account.

                Please help in this regard....
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                J
                JavedSha
                from Walajapet, Tamil Nadu
                May 1, 2022
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                My Self Mohamed Javed, On 19 Apr 2022, I got selected for pre-approved Credit card from ICICI Bank with Credit limit of Rs.3L and No joining fees & No annual fees criteria.

                I accepted the credit card offer from icici bank. Then I Applied a Coral (VISA) Credit Card with the above mentioned criteria. And I Double Checked with the ICICI Bank Credit Card Customer Care. And they confirmed the above criteria. Then I procced further for Online KYC with ICICI Bank. After few days later I got text message from ICICI Bank. Which is "Congratulations! Welcome to ICICI Bank Credit Card. Your Application has been Approved and your new card will be delivered in 7 Working days".

                Few days Later, I received User ID(Net Banking) login details from ICICI Bank. Then I registered Online Banking. In Net Banking I saw my Coral Credit Card Details with the Credit limit of Rs.20000 mentioned in it. Initially I thought "this credit limit might be change after I receive the physical card".

                2days later on 26 Apr 2022, I got my speed courier. I have received ICICI Bank 'Platinum Credit Card' with limit of Rs.20000 and My Name is in card was in incorrect. Then I again check with my credit card details in ICICI net banking. It Shows the Coral Credit Card with same Card No and CVV No. And aslo same credit limit Rs.20000.

                Then I try to report this issue to ICICI credit card customer care. They are not responding properly. And they are simply saying "Sir, Use this Card for 6month then you request to upgrade to the Coral Card with limit of Rs.3L."
                Then they Hang out my Call and then are started Ignoring my calls.

                Next day I went to the nearest ICICI Bank. Then I explained everything to them. They simply said "Sir, We can't do anything about it. You need to make a call to the ICICI Credit card customer care. They only can help you regarding this issue. sir."

                Then I tried to connect with ICICI Credit card 24/7 support from ICICI IMobile App. Then again I explain this situation to the customer care. They Simply replied "Sir, Sorry for that inconvenient. in our system your card is showing as New Platinum Credit card with credit limit Rs.20000 with the same Card name correction".

                Shockingly, And they also said this "Sir, This is the kind of trick which is used by the credit card applying Section to make customers to buy an credit card from ICICI Bank. Regarding your credit card. Sir use this card for at least 6month. Then only you can rise the request to change the card and Credit limit.".

                Now I'm not getting any response from anyone regarding my credit card replacement from ICICI Bank. Kindly Help me on my Situation.

                Here I have shared some of reference images. Kindly Have a look.

                Thank You,

                Email Me: [protected]@outlook.in
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 02, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                May 02, 2022
                Updated by JavedSha
                Thank you for your kind response. I hope, I will get solution for my problem.
                May 23, 2022
                Updated by JavedSha
                Hello there,

                I need a clarification against my Credit card. When I applied for credit card from ICICI bank. They clearly mentioned the terms. This card has 'No joining fees' and 'Annual fees'. With the credit limit of 3L.

                Now, recently I have received my credit card statement. In that statement it has included Rs.500+GST(Rs.90) total Rs.590 as a joining fee.

                What is happening here...? I have already made a complaint against my Credit card limit. Still there is no reply from anyone. I haven't receive my credit limit as 3L, Not yet. Now I'm getting joining fee for no joining fee credit card.

                What is really happening. ! Is that ICICI Bank doing this kind of scam for everyone.
                Getting People into Trap. Making fraudulent money from innocent people.

                I need a Clarification from your side. I Need a Solution for this problem.

                I Have attached my statement screenshot for your reference.

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                  A
                  Anpmd
                  from Bengaluru, Karnataka
                  May 1, 2022
                  Resolved
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                  Resolved

                  I applied for Amazon Pay ICICI credit card. They did the video KYC and rejected it. Didn't bother to explain why.

                  After 6 months, they said I'm eligible again. So i went to apply but the previous form was still sicking there.

                  I contacted customer support and they asked me to confirm that i want to cancel the application. It's a joke to ask permission to cancel a rejected application. Anyways, I said yes. Then they said it'll take 7 days. I said ok. After a month, the application is still there. So i contacted them again, and they stated all over again and asked me permission to cancel. I said yes.

                  Since then, from 3 months, they are repeating this process. They reply after 1 week with the same exact permission messages.

                  They don't even know what is going on they just have one saved message and they send it everytime someone contacts them. I'm tired, and i have raised a complaint with consumer forum
                  Jun 2, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  No updates still
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                    R
                    rasagnya garipally
                    May 1, 2022
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                    Deduction of 1899/- for wpp sr[protected] renewal

                    Three days ago my account showed a deduction of 1899/- for PPL/WPP_SR[protected]_Renewal of Policy. But i have never enrolled for such a plan. as this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. I will put this matter in consumer forum....
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                    M
                    Mohit Kandpal
                    Apr 30, 2022
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                    Website: secure.icicidirect.com/customer/login

                    Account No:[protected]

                    Demat account no : IN[protected]

                    Dear sir,

                    On this demate account i did not trade anything and i got deducted 826 for DP charge ... please help sir please refund my money...its a request other wise i am getting too close this account please look in this i did not make a single transaction in it please refund my money...
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w0a) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      ggopi418
                      Apr 30, 2022
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                      Amount Rs. 10000 got debited from my ICICI back account without my knowledge. Transaction details shows below message. could anyone please take an action as high priority and revert the amount debited from my account?

                      NFI/CASH WDL ON TER/30-04-22/18:57:
                      11/[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sde) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Maithili Bakshi
                        from Pune, Maharashtra
                        Apr 30, 2022
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                        My account got debited with three transaction in a single day through auto-debit from ICICI Bank, for ECSRTNCHG charges.. Rs. 554, Rs. 580, Rs. 590/_
                        Approx. 1500/_ rs. In a day has been debited without any intimation, neither sms nor any email notifications from the bank.

                        I want to know why and for what these charges has been debited from my account in a single day. And get it resolved ASAP.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Apr 30, 2022
                        Updated by Maithili Bakshi
                        The complaint has not been resolved... I have not receives any single email or call from executive...
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sd0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Anikettttt
                          Apr 30, 2022
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                          Resolved

                          Myself Ankit singh negi, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 30 March 2022. DP CHGS TILL MAR-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                          Jun 4, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kunal0088
                            from Nagpur, Maharashtra
                            Apr 30, 2022
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                            Address: Andheri

                            My name is Kunal Dhake.

                            Icici Bank has deducted 826 rs from my account in the of DP C HSG.

                            I want my money back else I will discontinue with ICICI bank.

                            Very dissapointed and gives shock to common mans pocket...hurt...

                            Regards,

                            Kunal Dhake.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sda) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Vikas barnela
                              from Jhunjhunu, Rajasthan
                              Apr 30, 2022
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                              Resolved

                              My name is vikas kumar today at morning 136rs and 400 rs seperately deducted from my icici bank savings account on the name of Ecs ... I want to know why the amount is deducted from my account without reason.. kindly resolve the matter immediately

                              Bank - icici bank
                              Ifsc - icic0006731
                              Singhana, Jhunjhunu
                              Jun 14, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 02, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w0u) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                hariharanmecheri
                                from Chennai, Tamil Nadu
                                Apr 30, 2022
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                                Address: Chennai

                                DMC/IN[protected] DP CHGS TILL MAR-22

                                Without my knowledge they debited my account
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rou) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  vamsi298
                                  Apr 30, 2022
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                                  An amount of 826 rupees was debited from my account without any authorization/prior intimation.

                                  Description of the charges: DMC/IN**********5167 DP CHGS TILL MAR-22

                                  Note: My Demat account with ICICI was closed long back (almost 2 years ago)
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rpa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    deybabun93
                                    from Kolkata, West Bengal
                                    Apr 30, 2022
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                                    Address: Kolkata

                                    Dear Sir/madam

                                    My name is Babun Dey and I own a ICICI Multi wallet card with card number : [protected] with an expiry date of 01/26. In the past couple of days my transactions have declined and when I checked this on my [protected]@ICICI bank app it says that the Card has a Invalid Card status. Kindly help me fix it. I have more than Rs 2000 in my account. My DOB is 27/12/1993, cell phone number is [protected] and my PAN card number is BZPPD7471R. My KYC is done long back.

                                    Thanks
                                    Babun Dey
                                    +91-[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rp8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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