ICICI Bank Complaints & Reviews

Hello Icici Bank,

I could find unknown auto debit of Rs.9400 from my account . Am not using cards related to that .

Myself AMarnathReddy, I have been with icici bank since 201.5 This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 April 2022. DMC/ DP CHGS TILL MAR-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

I am Mohit Kandpal. 619.50 Rupees has been deducted from my account as DP CHGS TILL MAR-22) DP charges on 28/04/2022 . I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

Two days ago my account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. As a middle class man who stays away from home, this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. My contact number is [protected].

I have not used icici direct account though they deducted 826/- directly from my bank account. Talked with the customer service but didnt got any solution.i want my full amount reversed in my bank account

Hello,

ICICI Bank has deducted 826 Rupees without any information and moreover i dont opted for any Demat account or so. This is not at all fair.
I need my money back.

Thanks
Santhosh.

I have several emie's in icici bank but never one of them r dues in any circumstances.
i remember in the month of march when i open my icici bank app i got notification like this due to march ending our server is busy and all that but i alredy fill up my account with money so i dont have to wrry about emi's but in mnth of april they dont deduct the amount on 2 of april inspite of that they deduct amount on 4th of aprill i dont know the reason i thought due to march ending bank have some issues or something like that but today they deducted 2400 round about money without any reason(nach ad rtn) i need my hard earned money back.

How can u deduct dp charges? How can you open demat account without informing the customer. I have no idea of demat account and how to use them, how you guys open the account? And now you are charging 826 rs.. For just of shake of your benefits you guys are opening demat account.

Close the demat account as soon as possible and reverse the unnecessary charges.

Dear icici, how can you deduct money from my account without notifying me?

What is this for that u deducted this money

I have a salary account with ICICI and they are charging DMC DP charges without her knowledge, there has never been activation on her end. how can they charge without customer permission. no deduction notification on mobile. We need complete refund charges deducted from the account till date.

Since morning customer care executive are saying we are transferring the call to demat department even though I called to demat through IVR steps and after that its never answered again... It's very very frustrating.

I'm not get any deduction message alert in my mobile which is registered with ICICI bank. This is completely unacceptable and please refund the amount

Yesterday I have 595 rupees in my account suddenly it the amount got debited without any information or a notification as DMC HGS as of Mar 22
I didn't used the Demat account and already told that I didn't need it 4 months back and initiated the discontinue process of Demat account I was In a hotel when I'm. Trying to do the phone pay transaction suddenly it showed insufficient funds balance is 0 I want my money back you ### ICICI what I have to do when there is an urgent and immediate requirement of money you have looted my money without any info I want my money back

I want to refund my money of Rs.2, 30, 500....

I have been with icici bank since 2014. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. I am not using any dmat account and if there is debit from account I should be notified for the same.
This is absolute cheating and strict actions will be taken against the same.

222.79 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till MAR 22.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i was createing the salary account icici agent was told you will get free of cost demat account. They was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount. My phone number [protected]

Without any information and my fake information that there won't be any charges now you are devoted amounts from out account. Today on the name of DP CHGS 619 rs you debited. What is this seriously
I want my money back in the account or else I will close icici bank account. No proper service and no ntg always ready for debiting amount only.

I need money back ... hope you will do the same for futher good communication...

Hi Team,
my name : vijay kumar kasumurthi
I have only saving account with ICICI bank. i have tag bank account to the Trading account ( Zerodha ), I dont have any trading account with ICICI..

Why this DMC Dp charges Rs826 are deducting from the bank account xxxx376 without my knowledge.

please do the needful.

Regards,
Vijay.K

Have a sapphiro credit card

however my payment was due on 5th april 2022, but unfortunately i was admitted in hospital due to covid19
(can share the reports and hospital bills if required) and i kept trying making the payment for my card, but the payment got failed several times via icici net banking, i used to get message like due to security reasons the payment is stopped, and the payment got posted to my account only on 11th april

i told the phone banking officer to waive the charges for interest and late fees as me being a customer in good standing, and i have never missed any credit card payment from the last 12 years,
only on humanitarian grounds i told them, please waive the interest and late fees levied, but the phone banking officer talked up very rudely and told what we can do in this
i told payment was delayed also from icici banks end as it was getting failed via net banking, but the phone banking officer told me, you can cancel the card if you dont need
this is not something i was expecting being a customer of icici and its various products like prudential, in case you can do the needful to waive the same, that would be really helpful sir

also when i tried raising the request by submitting the complaint form, you can see that level 1 request was closed when i tried raising request at level 2 by submitting the form to mr phani kumar thota, the system does not allow me, it says account number and service request are not matching
in the screenshot you can see the same
similarly i tried explaining the phone banking officers that payment was getting failed by icici net banking
i did not have any upi service linked to my account as you can see, there is no upi mapped to my account other wise i would have made payment via upi
i give you full permission to access my phone recordings with the phone banking officers made during 5th to 16th april as i want a resolution for the same
the phone banking officer would say they are transferring the call to their senior colleague and they used to transfer the call to ivr, which was way too pathetic, i thought this might be due to system glitch, but i happended not once but 5 times

can share you transaction failed screenshots messages from icici bank which i received while making payment, request you to please waive the interest and the charges levied as a one time relaxation to my account, as am a icici customer since past 12 years, i also use its other services like prudential, mutual funds, and insurance as well and i am also very much satisfied with all your services till date, except for the ones which am mentioning in here
every bank waives credit card charges never expected this from icici bank thatt they never care for their old customers

98.33 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may 21.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i was createing the salary account icici agent was told you will get free of cost demat account. They was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount. My phone number [protected]

I am there. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Mar-22) on 27-apr-2022.

It was communicated to me that Dmat Account is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]

I am moosikiran.826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar 22) on 27-apr-2022.I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount.