[Resolved]  ICICI Bank — Harassment by icici bank recovery agents.

Address:400703

Hi

My husband and myself have been receiving calls for the last 2 days from phone number 49299101 by Ms. Sangeeta for a ICICI loan default done by my brother in law. I am not aware of this loan and am in no way connected to this. I have explained to her but she is continuously calling and mentally torturing us. She has also called my office asking for me. I have been very patient with her but she has been very rude over the phone and threatening me of taking legal action. Why am I being targeted? I have not taken the loan and am no way connected to this as well. It is my request to not torture and threaten innocent people.

I request your help on this issue. This is a mental trauma. I have tried my best in making her understand that they should not treat us as culprits since the loan has not been taken by us and we were not involved when the loan was disbursed. The defaulter is happily living and the family members are being troubled.

I am not sure what else should be done to stop these guys from calling us. Please guide if I have to follow some other process as well.

We are responsible citizens and don't want to be troubled for others actions.

Sona Hadkar
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Hadkar,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a34wrc) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

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