ICICI Bank — Harassment by Recovery agent

Dear Sir/Ma'am,

I had taken loan from ICICI bank and pay very properly for almost a year. But last 6 months have been very very disturbing for me. I lost my job and I missed on one payment. The harassment has started since then by the recovery agents of ICICI bank. I have defaulted on payments but that doesn't mean I don't pay, I pay but its late. But then females calling me have mentally tortured me. Right now I have cooperated with everyone and told my issues to them that I am 5 months pregnant and have an ailing mother in law at home. I need few days to pay. I am threatened that people recovery agents may visit my relatives house. My family members and my relatives are called and informed about my non payment due.
I am literally disturbed by this act and feel like killing myself now for trusting and taking loan from ICICI bank.

I want to connect with the higher authority and take this up about the inhumanity
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bd7h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 23, 2022
Updated by SwatiVa
The mails are bouncing back
Aug 24, 2022
Updated by SwatiVa
Pls share a valid email ID. This is not a valid email
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