ICICI Bank — Harassment calls from ICICI personal loan department

Address:

New Delhi, Delhi

Hello team, I am drafting this email against a very horrible experience I have been getting from ICICI personal loan department. Apparently, someone named Shashank Bansal has taken a personal loan from your bank and the people who have been calling me have been claiming that Shashank has provided my details as a reference or witness. I did not sign anywhere nor did I get any verification call from the bank regarding the same. First of all, I have not allowed anyone to make me a witness against any loan. Secondly, I have made them very clear on their first call that they have some wrong information and requested them to contact Shashank directly and not call me anymore. Still, I continuously got calls throughout last week. The lady: Suman who calls me speaks really rudely and threatens me that she will send me to jail and have legal actions taken against me. The supervisor: Anil also follows the same aggressive behaviour on the call. Now they have started calling my father and started threatening him too. I have been trying to convince them that i dont have any part in this but they still continue to call me and harass me. I am an esteemed customer of other private and government banks but never have I had such an awful experience. This is clearly a case of psychological harassment. This person: Shashank Bansal is my colleague however, he claims that he has not provided my details as a witness. As frustrated as I am, I consulted my lawyer and I am going to register an FIR and file a case of defamation (under section 499 IPC) against your bank. I called the Telephone No.:[protected] and spoke to Mohamed Gaffar Khan who said he will arrange a prompt resolution to this issue. I would really appreciate if you could get the calls to my number stopped immediately. My number is : [protected] The numbers from which I have been getting calls are : [protected](Suman) and [protected](Anil) Hoping to get a prompt reply. Thanks, Jayashree Venugopal