ICICI Bank — Harassment from credit card recovery team

Address:

Pune, Maharashtra, 411045

Hi all,

This is raj & a credit card is taken on my wife's name as she is using saving account for icici bank from 8 years.

Unfortunately we have done a mistake on taking icici credit card in last november. We missed to pay the amount for 1.5 months due to some personal issues and promised to clear e complete amount by 1st of may and close the card completely. This is when the torture starts, we get min 30 - 40 calls form different numbers and after explaining the same we have decided not to pick the calls as the number got higher every day and they call any time. Suddenly on a fine sunday morning we have 2 guys claimed to be icici agents come and esquire about us and blabber about the same to neighbors and watchman. They asked us to talk to some madam called (Megha), now this madam docent listen to what the customer says, she blabbers and threatens and says if i dont make a payment by 23rd april these guys come home and sit, funny now only she can explain what would they dont (Break the house, hit us.. Funny!!) its like a tag word for these people to say that someone comes and does something.


My question is if the the customer fails to make a payment to icici bank is that what bank does, they threaten the customers by sending people, if so why do we have a legal system. For every single delay we are payinh the intreset and taking the form this useless people.


Some facts about the account:
1. We have been using this account since 8 years.
2. We have a transaction of 1.5 lakhs every month.
3. Hardly lapsed any loan till date & taken a flat worth 70 lakhs & gotta listen to this shot from these use less people.

I have only requested that i will clear the complete amount and close the card on 1st may for which the reply from megha is she is sending someone home.
Wow!! Good job icici. Lemme take this up as a warning to all my friends and never go for icici in life.

The executive name is megha & number is [protected]