[Resolved]  ICICI Bank — Harassment & Threat by ICICI collection persons.

Address:Bangalore, Karnataka

ICICI can send notices & file case in the court for delayed or non-payment on credit cards, but cannot send persons to the house & office & harass & threaten us.Since past few months ICICI personnel in Bangalore have been going to my house & intimidating & harassing my wife & other inmates though they were told to go to my office. Today 3 persons Mr Rajesh, Mr Pradip & Mr Vinay ( mob No. [protected] ) had come to my office & though i spoke to them politely for sometime explaining the problems the company was facing as dues from some customers had not come & company was in a financial crunch, they did not want to listen & threatened me & my family with dire consequences if i did not pay up. They cannot use coercive methods like this. They say they are not bothered about any police complaint as they claim all the top police are in their pockets. If such is the case, we cant even make a police complaint. ICICI had earlier on a few occassions been warned by Bombay High Court as well as The Supreme Court against using coercive methods & against sending goondas & against sending any persons to go & harass or intimidate & threaten clients. Hence, i request you to please use your good offices to speak to someone seniour at ICICI immediately as these peaople have threatened to come to my house tomorrow itself & do harm to me & my family members. Request for an URGENT RESPONSE & HELP...S.M.SHAH.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Shah,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer '202888' in the subject line.

Regards,
ICICI Bank Customer Service Team

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