[Resolved]  ICICI Bank — Harrasment calls to my family and relatives

Address:

New Delhi, Delhi, 110059

My name is Joga Singh. I had a personal loan with ICICI Bank. I am not in the condition for making the payment as of now for the above mentioned account number. I am not denying to make the payment but I am getting the harassment calls from a lady named with contact number [protected]. I am the only earning hand of my family as I have lost my father 4 years back. This lady called my one a very fine day. I mean how can someone be so rude. Secondly my mom is not well and she called my mom and threatened her to pay the amount as soon as possible. Moreover she called each and every relative of mine and threatened them. I mean to say if I have taken the loan I will repay it and I am not denying it, but why are my relatives, friends are getting such calls. Sir I told that person that I'll be making the settlement from June to July month of this year and that person used abusing languages on the call with my mom and me and with friends and relatives. Moreover I have not agreed for settlement for this loan and she forcingly created the settlement letter and gave me warning for making the payment by 29th of this month. Sir, i am not in the situation for making the payment as of now due to some financial crunch. I was going to file a case against this person in the consumer court for harassing calls but I got a suggestion to file an email for the same to the concerned team. Sir I do understand that I have taken the loan from bank and I owe it to the bank but that does not mean that I'll get to listen the abusing words from the collection agencies. She was so rude that I can't even tell you. She said me the abusing words related to mother and sister. Sir even I am also looking forward to get this over as soon as possible but the way the person behaved with my and my relatives was completely annoying. Its a request sir please look into the matter and please make a note that the person should contact only me for this loan related details. None of the calls should be made to my mom, friends and relatives. Moreover she told me that I am joking for my Brother in law's death.Please take a strict action against her and please notate the same on my account. Please take action as soon as possible and make sure none of the calls should be made to my relatives and family.


Thanks & regards,
Joga Singh
Email ID: [protected]@gmail.com