[Resolved]  ICICI Bank — Heavy Interest charges on ICICI CREDIT CARD

Hi,
My previous month due:117254.57, but i have paid 117074, Remaining amount 180rs i forgot. For that they charged the interest of 4, 798.79 IGST- 18%- 863.78 Total - Rs 5, 667 is my intesterst charge. They charged for whole amount not for 180rs.
When i called the customer care, they told that even though the part payment is made still they charge the interest
rate for the whole due amount for the last month.

Please do the needful to take the action and help me in reversal of my interest charges.
I will send you the necessary details based on your input.
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Nov 2, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0edzq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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