[Resolved] ICICI Bank — Heavy Interest levied on my Credit Card

Trilok9175

Address:	Pune, Maharashtra, 411014
Website:	www.icici.com

From the past 2 months I am receiving heavy interest charges on my credit card. I talked to the customer care executive but no one is able to answer.
Inspite of that the response I am getting is that this is how the policies are and there is nothing we can do about it.

My concern is I have sent a complaint to ICICI regarding this also but they are also not responding. I am the one who is paying the charges and ICICI should provide me proper explanation about my interest charges.

I need help here because this is the forum I finally got where I thought I might get some resolution to my query.

Thanks

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Nov 12, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.

Verified Support

Oct 12, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3j98w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team