ICICI Bank — High mab charges without prior notification

Address:	Barmer, Rajasthan, 344023
Website:	www.icicibank.com

Dear sir/madam,

This is swaroop kanwar, holding an icici saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying their policy changes, if any.

Icici bank is simply debiting amount from my account without any prior information. I think icici bank is not even following the guidelines mentioned by rbi. Previously minimum account balance for my account was 1000/-rs but they made changes in their minimum average balance policy and its charges without sharing any prior notification. Bank is simply doing fraud with its unaware customers.

Earlier mab charge was very less but suddenly bank raised it highly without notifying.

Please find the below details for all the transactions made by bank. I tried to get in touch with the bank on their helpline but they said that they can't do anything about this:

[protected] mabchgs-jan16+stax 458.00
[protected] mabchgs-feb16+stax 458.00

Please take some action against this bank for not complying.

These amount were deducted from my account without prior information. This is causing severe inconvenience for me.

Bank branch address:

Balotra sadar bazar
Near bus stand, balotra-344022
State-rajasthan
Balotra

Response awaited.

Thanks,
Swaroop kanwar