[Resolved]  ICICI Bank — home loan account

Address:Vapi, Gujarat, 400092

Hi all,

This mail is in regards to the loan account number
Lbvld[protected].in this account, 1st name is my mother's name and 2nd is my name. This is partial disbursement.

But my mom passed away, and i am waiting for final disbursement now for registration. The property is not yet registered, but now the property will be registered on my name only.

Kindly let me know, how i can go ahead with final disbursement. Should a addition/deletion process or rebook process to be done.

I am running here and there. Vapi branch people say contact nearest branch, nearest branch also not reverting properly even after getting the clarification. I have to do registration for the property. Is this is how the customers are treated. Have some courtesy to help customers.

Didn't expected this from you icici bank people.

Kindly look into it and help me with the exact procedure. You can contact me after 4.30pm on weekdays for further information, if needed.

No one is helping me in a proper response. This case is going on since last 3months, but still result is zero.

Regards,
Vaibhav padia
[protected]
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Sep 6, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Sep 13, 2019
Updated by vaibhavpadia
I didn't received any update from your end as per your commitment. Thank you for your eand unprofessionalism service towards customers
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