Address: | ICICI,Chennai | Website: | loans.icicibank.com |
I have received call for home loan top up from ICICI customer care name Durga. The customer care member told me that I am eligible for Rs. 130000 and asked me to paid 1356 rupees. I have clearly mentioned that I have low cibil score due to I have opened one grocery store for my husband and business is dull we have closed the shop now.I am doubted that due to the low cibil score, will be sanctioned or not. But that customer care person mention me that it is not an issue, you will surely get the loan amount. Now the credit manager Mr. Ashok Kumar from Chennai branch mentioned me that due to that overdue issue, the loan will be get rejected.
I am not getting that, from my point itself I have mentioned and accepted my situation on my cibil status.
These banking members are not in state to listen my issue.
I am working in Infosys and salary account is in ICICI bank.
I have clear records in the loan EMI payment which I have taken from 2019 till 2021.
I need that loan to be get sanctioned else I will raise complain in consumer court
One more thing I am having the call recordings which I spoke with the customer care executive. Was this information helpful? |
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