[Resolved]  ICICI Bank — Home loan closure

Address:Hyderabad, Andhra Pradesh, 500072

Dear sir/madam,
I had availed home loan from icici bank, hyderabad on october 26, 2006
And the amount financed was rs.9, 29, 457. And the home loan account
No:lbhyd[protected]. Sr[protected].
When i requested for prepayment statement on may 26, 2016, the bank
Provided the prepayment of my principal o/s is rs.8, 16, 378 and
Prepayment charges @ 2.29 % at o/s principal is rs.18, 695. After paying
10 years emi of rs.11, 63, 183
The bank is asking me to pay the prepayment of rs.8, 16, 378
Against sanctioned amount of rs.9, 29, 457. Can you please let me know
Where has gone the 10years paid emi amount of rs.11, 63, 183.
After 10years also why should i pay prepayment charges @2.29%?
Can you please do the needful?

Regards,
Hanuma reddy,
[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3bjon) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information