[Resolved] ICICI Bank — home loan closure original documents not received

Sameer Sh

from Chennai, Tamil Nadu

Address:

ICICI Bank Ltd, , Soham Plaza, Manpada, Ghodbunder, Thane (West).

I closed 2 home loan accounts on 3rd of june 2020.

Home loan accounts as below:

Lbmum[protected]
Lbmum[protected]

It's been 2 months but no firm updates about my original documents.

This is a really frustrating experience to call twice everyday and not getting any response about my original documents.

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Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2020

ICICI Bank Customer Care's response Dear Sameer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team