[Resolved]  ICICI Bank — Home Loan : Frustrated experience

Address:

Pune, Maharashtra

I wold like to bring this frustrated experience in front of you. Being an wealth and old customer of ICICI bank also suggested by you, I have opted home loan from ICICI Bank. Home Loan agent has collected all required documents for loan from me after calling and asking him many time. He never turned and confirmed any details as he should be as customer representative of ICICI bank. Even though my loan amount is confirmed but I have not received any details of it. Later, I came to know that my loan amount is not covering STAMP duty and registration due to which I will have to shell out almost 2 lakhs extra to full fill 20% own contribution. I was not in position to arrange this much amount in less than 5 days as I promised to builder. YOU GUYS HAVE PUT MY REPUTATION AT STAKE. I was getting better loan option from LIC as well as from AXIS bank; denying them would be my big mistake. I am getting rate interest from 10.15% to 10.25% where as ICICI is charging me 10.50%. I am paying more with this pathetic service. On 14th March; these guys have charged me Rs. 7, 500/- as processing fees and not even bother to ask me where I am going to avail it or not. When I contacted. HL agent, he said you can avail this loan any time; even if you cancel your current property then also you can use this loan. ICICI Bank employee thinks that we do not have any other work and simply waste our time to find out various properties. P.S.: IF ANYONE IS EVERY LOOKING FOR HOME LOAN THEN PLEASE DO NOT OPT FOR ICICI BANK. They even forget meaning of customer service.