[Resolved] ICICI Bank — home loan & life insurance refund amount | |||
I have taken icici home loan lbpun[protected] by transferring from axis to icici. At the time of balance transfer i have told them bank executives (Arkur gore & madhav jadhav, icici thermax chowk chinchwad pune) not required life insurance coverage and also they agreed. Still they had taken signs on many documents by cheating and charged more than 1.2 lac in loan account of life insurance. After knowing to me i have taken follow-up more than 6 months for cancellation of insurance; they always giving answer it is in process it will take 10-15days every time. I had visited to branch office before 3 months back but no any branch manager met me except executives. I have complained on twitter, website, customer care everywhere no any action taken. Finally i am writing here. Hope you will take any action on such bank is cheating with customers. Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 ICICI Bank Customer Care's response Dear amit_80, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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