[Resolved]  ICICI Bank — home loan & life insurance refund amount

Address:Pune, Maharashtra

I have taken icici home loan lbpun[protected] by transferring from axis to icici. At the time of balance transfer i have told them bank executives (Arkur gore & madhav jadhav, icici thermax chowk chinchwad pune) not required life insurance coverage and also they agreed. Still they had taken signs on many documents by cheating and charged more than 1.2 lac in loan account of life insurance. After knowing to me i have taken follow-up more than 6 months for cancellation of insurance; they always giving answer it is in process it will take 10-15days every time. I had visited to branch office before 3 months back but no any branch manager met me except executives. I have complained on twitter, website, customer care everywhere no any action taken. Finally i am writing here. Hope you will take any action on such bank is cheating with customers.
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
ICICI Bank Customer Care's response
Dear amit_80,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information