[Resolved]  ICICI Bank — home loans application no: lbbng[protected] mg road bengaluru - srimoyeee

Address:

Bangalore, Karnataka, 560001

Name: rahul arora & sachdeepak singh arora
Account no / application no: lbbng[protected]
Product/service: loans
Request related to: deliverables related
Type of request/complaint: docket and file not received
E-mail address: [protected]@hotmail.com
Mobile no:[protected]
Telephone no: +[protected]
Level 2 service request (Sr) no:
Complaint/feedback: the housing loan of rs 82 l was disbursed on 30 nov 17. I am yet to get the official receipt of original documents received by the bank (Promised to be delivered within 10 days) despite continuous follow up with srimoyee choudhary thru emails and phone calls. My experience of dealing with srimoyee has been bad. She does not reply, answer phone calls. I have got similar feedback from some of my colleagues, who opted to deal with other loan managers for their second loan from icici if as a wealth management customer, i am being treated like this, not sure what experience others may be going thru. Please help me getting the receipt for originals held with icici bank. This is overdue for a month
We had to wait for 2 hours on the days of registration for icici rep to get the cheque at the registrar's office. When asked for the delay, the rep told that loan debt. Did not convey to them regarding this requirements