[Resolved]  ICICI Bank — Horrible service

This is Bhavna Ishwar Bhambhani.
Account Number[protected].

This is to inform you Icici people that i have already updated all documents required in your bank which is on linking road Mumbai in January 2016. But still i keep getting messages on my phone saying that account details have not been updated. How many times to you people want to me to update the details before my account will get activated again.

And you people don't stop troubling me there. U people are just bouncing my cheques every single time and i want to know why?
Cheque number 545963, 545964 issued in the name of Deewan housing on 12th jan 2016 both cheques of 1, 50, 000 each both got bounced saying signature differs.
But cheque number 545965 issued in the name of Deewan housing on 12th jan 2016 amount of 2, 00, 000 that cheque never got bounced. How is such a thing possible when i only signed all the 3 cheques at the same time. How can one cheque get cleared and the other 2 get bounced for the signature. I spoke to someone in the bank and they said issue new cheques. I did that.

I issued new cheques, cheque number 545966 and 545967 for Deewan housing of 1, 50, 000 each on 15/02/2016 and again i got an sms saying cheques have been dishonored again. i don't understand what you people are doing?. You people have dishonored 4 of my cheques, all cheques signed by me only. Is this the kind of service you people give your customers.
If this is your standard of service then i would like to close my account with your bank.
Such low standard service. Not happy at all.

Bhavna Bhambhani
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Bhambhani,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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