[Resolved]  ICICI Bank — HOW TO RAECH ICICI , IF NO DEBIT OR CREDIT CARD IS THERE , BUT HOME LOAN IS PRESENT?

Address:Bangalore, Karnataka

SIR, IT IS STUPID IVR DESIGN. I HAVE HOME LOAN WITH ICICI, BUT NO DEBIT OR CREDIT CARD. I AM TRYING TO REACH THE ICICI WEALTH MANAGEMENT / HOME LOAN DEPARTMENTS FOR SIMPLE STATEMENTS, BUT ALL IS SEE IS THE IVR ASKING CREDIT CARD NUMBER. PLEASE GET THIS CHANGED, ALSO NON OF THE ICICI NUMBERS GIVEN IN THE CONTACT ARE ANSWERING, WHERE DO WE GO? I WENT TO ICICI BRANCHES ( KORAMANGALA & INDIARANAGAR) YESTERDAY FOR STATEMENT, BUT THEY DID NOT HAVE ACCESS TO NHBNG STATEMENTS !!!, SHAME OF ICICI IT AND THE MANAGEMENT. i spent whole day in reaching the locations and end up with nothing !!
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Kalburgi,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2njg9) in the subject line.

Regards,
ICICI Bank Customer Service Team

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