[Resolved] ICICI Bank — How to unblock icici debit card for online transactions? | |||||
Hello there Two months back I got the icici debit card with my salary account from my employer. It is icici debit card (master card). Now it was given me at same time of opening account.So there is no name on the card. When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date. I filled it properly with my name. On next screen it asked me for valid from date, date of birth and atm pin. I again filled it properly. But this time it rendered a message of invalid data. I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message: "For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. To complete this purchase using another form of payment, click 'Continue' " I called to customer care for this but a pre recorded tape is running there asking for debit card number. I enter my debit card number (16 digits) it is telling me that it is invalid number . I am not getting how to unblock my card for online trasnaction? Please help me out Was this information helpful? | |||||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 31, 2015 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2yc70) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
Add a Comment | |||||
65%
Complaints
23614
Pending
2050
Resolved
14243
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment