[Resolved]  ICICI Bank — How to unblock my debit card for online transactions

Hi Team,

I am unable to do online transactions from my icici debit card. Every time i try to make a transaction I get the below error.

“For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at Verified By Visa merchants.
To Unblock your card, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' “
When I called the customer care and provided the debit card number an automated message said that the card is not blocked. Also, in the icici app it says the card is not blocked.
But still I am getting the above message.
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Sep 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (412729) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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